Tag Archives: Customer Service

Legit Work From Home Jobs

I have been working exclusively from home for over ten years. I would not trade it for anything. To have the ability to work when I want, where I want, is priceless, especially when you have a family. I believe in multiple streams of income. Beyond writing for my own blog, I write for a major retail blog, I am a marketing director and an independent contractor analyzing the effectiveness of social media advertising.

Many people tell me how much they want to be able to work from home. If you share their sentiment, here are some things you need to know. First, you need to be a self-starter. Working from home usually means you have flexibility in your hours, but it does not mean you can goof off all day. You have to prioritize and still need to sacrifice certain things in order to be successful. If you procrastinate or have poor time management skills, working from home can be a challenge. If you do have the drive needed to work from home, check out the links below.

Here are some ways you can earn supplemental or full time income from home:

The We Work Remotely Job Board has many listings for remote workers. They have a large amount of ads for website developers. They also have Customer Support, Management, Copywriting and other categories, where you can search and apply for remote jobs. Unlike sites that make you pay a fee to apply, this is a free job board for job seekers.

Working as a Search Engine Evaluator is usually a short-term gig of up to a year or less. However, once you have your foot in the door with a company, even if one project ends, they usually contact you for other opportunities. There are qualifications you will need to meet, but the pay is usually between $12-$15 an hour. Two companies that are legit and you can apply to are:

 

If you have a passion for photography, you can make some extra money selling your photos to stock sites. Some sites that will pay you for your stock photos are:

There are many other companies that will pay you for your stock images if they meet their criteria. Do a search on Google or another search engine to find other companies.

A fun way to earn some extra cash is to download the apps below. You will be able to see available tasks, which may include, taking photos of certain products in a grocery store or of a home in your area. Tasks can pay anywhere from $6-$20 and up on average.

List your services on sites like Fiverr. You may know how to create high-quality logos, set up websites, manage social media, edit copy, translate documents and much more. Why not capitalize on that and list your services for hire.

Make money with your vehicle. You can drive for services like Uber and Lyft.

Live Chat and/or Phone Agents are needed by a variety of companies for customer service and support issues. You can search for available gigs on UpWork or directly at one of the links below:

Other ways to earn income:

Connect with local contractors, many are in need of someone to travel to work sites to take photos to document job progress.

If you are good with social media, contact area businesses to create and manage social media accounts for their business.

Love developing websites? Contact businesses that do not have a web presence, explain the benefits and offer your services to help them with a domain purchase, as well as setting up their website and social media accounts and managing them.

Are you crafty, do you make things people want or need? Sell them on Ebay or Etsy.

Run errands for elderly or home bound neighbors. Go shopping for them, walk their pets, get their mail, drive them to appointments, clean their house or take of their yard.

Sell things in your home on Ebay or online at virtual garage sale sites.

Have a garage sale to rid your home of clutter and earn extra money.

Become an online tutor-create and teach your own courses at Udemyy and other sites.

Good luck! Please let me know if you have any questions or if this post was helpful to you.

 

 


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Sears Customer Service Complaints Mounting and I Know Why!!!

Not sure where to even begin but have to get this out because so many others are experiencing similar issues.  If you just take a look at the Sears Facebook Page you will see post after post about the same issues.  Long story short I was without the use of my dryer which I had a master maintenance agreement on for nearly 8 weeks.  When we called to set up service we were given a date so far out and told that if a cancellation happened it could be sooner.  It was not sooner and the parts that were supposed to be delivered to NY to fix the washer ended up in NH, but that was not the best part, the technician called in sick and they had no replacements.

out of order

After waiting all that time with no dryer in an Arctic blast, where you could not even think to hang clothes up outside, I was at the end of my rope.  When I called customer service the girl on the line could not even find the part order at which time I asked for a supervisor who was rude and would not give me her number, told me there was no one above her in the Phoenix office and basically told me Tough Luck!

nosupport

I wrote on the Facebook Page and emailed and the next day got two very helpful people who wanted to make things right, they offered to let me get a new dryer because of everything and the time that would be needed to get new parts and a tech.  Sounds great right?  That is what I thought except that they could not send the components needed for the new dryer until a week after it was delivered and that since I had a front loading Kenmore Elite washer I needed to get the dryer to go on top that would fit.

bad repairman

The day it was delivered and set up which included moving of both units and securing them etc, I thought we were through the woods.  However my happy feeling was crushed when doing a load of laundry in my washer after the installation of the stackable units, I had my 6-year-old tell me there was water all over.  I found 2 inches of water all over my laundry room and running like a river down 2 adjoining hallways.  I grabbed a carpet cleaner to suck up the water and later found that something had been done to the machine that either broke the spider arm or the support and that was 3/4 of the price of the washer.  Now I had a no washer, a dryer I never would have bought because I would have purchased a different unit had I not had to make it stack with my washer and no end in sight to this fiasco.

broken washer

Called Sears and put through the runaround with having to call their claims company then being called by the case manager and told since I did they could not do anything until that was investigated but did offer me 10% off the purchase of a new unit that I only need to purchase thanks to their man handling of my perfectly working washer.  Oh they upped it to 20% but then never sent the code and I was told if I purchased a new washer, I can kiss goodbye the fact that I will be reimbursed for the damage even when proven.  I was told to stay without a washer even though we live in a rural area and do not have the convenience of running to a laundromat for washing the now piles of clothing that are sitting.

So to anyone dealing with Sears, I truly feel for you and wish to be an advocate not only for myself but for all the others on that page who are going through similar situations.  It is a shame that the company treats its consumers like this.

Today I found out that the washer I have is involved in class-action lawsuits over alleged defects in various front-loading washing machines that may have allowed for mold to build up.  A Chicago-based appeals court said a class action would be the most efficient way to resolve the dispute.

“There is a single, central, common issue of liability: whether the Sears washing machine is defective,” Judge Richard Posner wrote for the appeals court. The Sears case also involves claims that many of the washers had a defective control unit that caused the machines to shut down. At least eight sellers or manufacturers of front-loading washers have been sued. Together, the lawsuits involve tens of millions of consumers and virtually every front-loading machine sold for more than a decade, according to Sears. The Sears case is Sears, Roebuck and Co. v. Butler, 13-430. The Whirlpool case is Whirlpool v. Glazer, 13-431. The Bosch case is BSM Home Appliances v. Cobb, 13-138.

 

Update–4/9  Well, heard nothing and could not get through to claims except voice mail which never results in a returned call.  The lovely customer service team also erased my concerns from their Facebook page thinking if they were deleted the issue would go away.  I am through with Sears, they have non-existent customer service, they don’t care about their customers or stand behind their products.  I just bought a new washer and it is not a Kenmore Elite, it is not a Kenmore anything and it best of all was not purchased from Sears!  Is it any wonder Sears is on the verge of closing its doors forever when it treats customers like this?


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